Privacy Policy

1. Introduction

SaaSfyi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using SaaSfyi, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and payment information
• Profile Information: Company name, job title, and other optional profile details
• Communication Data: Information you provide when contacting us for support
• Usage Preferences: Settings and preferences you configure in your account

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: How you interact with the Service, features used, and time spent
• Device Information: IP address, browser type, device type, and operating system
• Log Data: Access times, pages viewed, and referring website addresses
• Cookies and Tracking: Information collected through cookies and similar technologies

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our Service
• To process your registration and manage your account
• To process payments and manage subscriptions
• To send you service-related communications and updates
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To analyze usage patterns and improve user experience
• To comply with legal obligations and enforce our Terms & Conditions
• To send marketing communications (with your consent, where required)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Necessary Cookies: Required for the Service to function properly
• Analytics Cookies: Help us understand how visitors interact with our Service
• Advertising Cookies: Used to deliver personalized advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service. For more information, please see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Payment processing services
• Cloud hosting and infrastructure providers
• Analytics and monitoring services
• Email delivery services
• Customer support platforms

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure payment processing

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain data protection rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request restriction of processing your personal data
• Right to Data Portability: Request transfer of your data to another service
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at matthias@saasfyi.co.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through the Service for material changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

mcrafts UG (haftungsbeschränkt)
Ridlerstr. 29f
80339 Munich
Germany

Email: matthias@saasfyi.co

Data Protection Officer:
Matthias Gabriel
Email: matthias@saasfyi.co